Flyers Are FEE-ling It: Frontier now charges penalties for booking through third-party sites
Nowadays it's becoming, buy one airline ticket, get a dozen fees.
Last week's big news was airline fees hitting a record $6 billion in 2012, and has airline service become any better? No.
For months FlyersRights as been denouncing these baggage fees.
Paul Hudson, president of FlyersRights proposes
a new truth in air travel metric and the banning of ecessive baggage and change fees that amount to price gouging.
"The fee-for-everything technique allows airfares to be advertised as much lower than the overall cost," says Hudson. "Fees are also generally exempt from ticket taxes that fund air safety, air traffic control, aviation security, and airport improvements."
Airlines may have reached the point of "deceptive and unfair" pricing, and this could require the DOT to weigh in with new regulations. Banks are required to disclose the Annual Percentage Rate (APR) in all loan advertising to prevent the use of deceptive gimmicks from concealing overall loan costs.
Question: Should airlines should be required to disclose the Average Cost per Seat (ACS) in economy class in addition to the base air fare? What do you think? Post in the forum.
They have also written to TSA Administrator Pistole asking for a special advisory committee with stakeholder representation to evaluate in closed sessions the internal and secret "risk-based study" that TSA claims justifies allowing knives back on airliners.
Boeing 787: If Its Broke, Fix It!
A Quick Fix For Boeing's Battery Woes
As skepticism over the Boeing 787 battery fix grows, FlyersRights is pressuring Congress to investigate.
FlyersRights believes significant doubts remain about the use of lithium-ion batteries in the Dreamliner configuration, even after the many modifications Boeing is making. The fact that there were two "battery events", in Boeing's terminology, in a little more than a week suggest their prior testing and certification process of the batteries was faulty.
The safety and reputation of US made commercial airliners could be at stake. Congress needs to address this problem urgently before another 787 battery crisis erupts.
U.S. post WWII domination of commercial airliner manufacturing cannot be taken for granted. It could easily be lost if the 787 Dreamliner is viewed as unsafe or if its battery problems persist and result in an air disaster.
The public has little tolerance for mass disaster. Just ask Germany what happened to its commercial aviation industry after the Hindenburg dirigible disaster. Or ask the British what happened to theirs after the Comet jetliner crashes in the early1950s.
The airline has expanded a new boarding policy that allows passengers to board early if they carry no luggage for the overhead compartment.
Passengers carrying just a personal item such as a purse, backpack or computer bag that fits under the seat will board right after Group 1 premium passengers and before groups 2, 3 and 4.
Also, the airline said that it will let passengers check a carry-on bag at the gate at no charge. That means savvy travelers will be able to move up in the boarding order and avoid checked-bag fees - $25 for the first bag, $35 for a second - although they'll have to retrieve their bag at baggage claim after they land.
If it works according to plan, fewer people will be stuck behind the inevitable guy who takes too long to hoist his rolling bag into an overhead bin.
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We are commited to solutions for promoting airline passenger policies that forward first and foremost the safety of all passengers while not imposing unrealistic economic burdens that adversely affect airline profitability or create exhorbitant ticket price increases.
All American air carriers shall abide by the following standards to ensure the safety, security and comfort of their passengers:
Establish procedures to respond to all passenger complaints within 24 hours and with appropriate resolution within 2 weeks.
Notify passengers within ten minutes of a delay of known diversions, delays and cancellations via airport overhead announcement, on aircraft announcement, and posting on airport television monitors.
Establish procedures for returning passengers to terminal gate when delays occur so that no plane sits on the tarmac for longer than three hours without connecting to a gate.
Provide for the essential needs of passengers during air- or ground-based delays of longer than 3 hours, including food, water, sanitary facilities, and access to medical attention.
Provide for the needs of disabled, elderly and special needs passengers by establishing procedures for assisting with the moving and retrieving of baggage, and the moving of passengers from one area of airport to another at all times by airline personnel.
Publish and update monthly on the company’s public web site a list of chronically delayed flights, meaning those flight delayed thirty minutes or more, at least forty percent of the time, during a single month.
Compensate “bumped” passengers or passengers delayed due to flight cancellations or postponements of over 12 hours by refund of 150% of ticket price.
The formal implementation of a Passenger Review Committee, made up of non-airline executives and employees but rather passengers and consumers – that would have the formal ability to review and investigate complaints.
Make lowest fare information, schedules and itineraries, cancellation policies and frequent flyer program requirements available in an easily accessed location and updated in real-time.
Ensure that baggage is handled without delay or injury; if baggage is lost or misplaced, the airline shall notify customer of baggage status within 12 hours and provide compensation equal to current market value of baggage and its contents.
Require that these rights apply equally to all airline code-share partners including international partners.