Back in 2014 United announced an increase to its ticket-change fee to $200 from $50. Of course, the other major carriers quickly jumped on this gravy train.
These days, the standard change fee for legacy airlines is $200 plus the fare difference, (Southwest is an exception).
This raises a dilemma, when your airfare runs close to the $200 mark and you need to make a change, do you trash the original ticket or pay up? Most people just ditch it, (knowing the remaining connecting flights will be cancelled too.
But the airlines are wising up to this no-show maneuver.
Introducing the 'no-show fee'
Can't make your flight? There's a price.
Some airlines are now charging a "no-show" fee for people who book a seat and then don't use it.
Internationally, Korean Air announced that effective October 1, in a move to "minimize seat wastage," it will charge fees or people who don't show up for their international flight - $50 - $120, the amount of which will be charged to the credit card used to make the booking.
Similarly, Emirates also has a no-show penalty for its passengers, but even costlier. By not showing up for your flight, you are subjected to pay an additional fee of at least $400 and $800 for economy class and business class respectively.
For those with lots of patience, take a look at the breakdown of your international ticket. Notice the fee tacked on that inflates the fare by hundreds of dollars, notes BusinessInsider.
Usually called a carrier fee or carrier-imposed fee, there is no clue as to what the fees are for, how steep they can be and why they're seemingly handed out in an arbitrary manner.
Well, it appears that these fees are a sneaky way for airlines to keep the fuel surcharge, despite the price of oil dropping.
Since 2012 the Department of Transportation has required the term 'fuel surcharges' reflect a 'reasonable estimate of the per-passenger fuel costs incurred by the carrier." Since then, the use of that term has vanished - only to reappear as a 'carrier fee.'
A British Airways flight codeshare with American Airlines includes $518 in carrier-imposed fees on a booking using rewards miles. -WashingtonPost
This week, British Airways apologized to delayed passengers following an "IT glitch" that affected check-in desks worldwide - the fifth in just three months.
This has been a summer of data problems for airlines.
Malicious cyber attack or cost-cutting?
Earlier this year, British Airways fired hundreds of their IT department after an Indian firm was hired to handle its computer systems under the new management of their latest CEO, hired from low-cost carrier Vueling Airlines. Many are blaming the CEO for the decline of BA, once a national treasure, into becoming a version of Ryanair.
However, dozens of travel-related websites have experienced data breaches in 2015 - raising cyber attack worries. Data from those websites is sold on underground forums by cybercriminals. Travel-site data is fetches about the same price in the criminal underground as that from dating and employment websites, both sought by criminals.
Last year, United, American and Sabre detected incursions into their computer systems. Investigators linked the United attack to a group of China-backed hackers they say were behind several other large heists -- including the theft of security-clearance records from the U.S. Office of Personnel Management and medical data from health insurer Anthem Inc.
Flying the airlines used to be a gala affair that people got dressed up
for and looked forward to. Nowadays, it's like going to prison.
In prison, angry-looking people in uniforms with badges put you through
metal detectors and frisk you before letting you in.
At the airport, angry-looking people in uniforms with badges put you
through metal detectors and frisk you before letting you in.
In prison, they tell you what personal items you can have and a have a
list of contraband items you can't have.
On a plane, they tell you what personal items you can have and have a
list of contraband items you can't have.
In prison, they run your life and tell you when to stand up, sit down,
On a plane, they run your life and tell you when to stand up, sit down,
Prison is a place most people would rather not be.
Airplanes are a place most people would rather not be.
In prison, they stick you next to a surly stranger and you have nothing
to say about it.
On a plane, they stick you next to a surly stranger and you have nothing
to say about it.
In prison you sit on uncomfortable chairs bolted to the floor.
On a plane, you sit on uncomfortable chairs bolted to the floor.
In prison, you sleep on a lumpy cot with a thin blanket and a tiny pillow.
On a plane, you sleep on a lumpy seat without any blanket or pillow at all.
In prison, the food is lousy.
On a plane, the food is lousy.
In prison, you can't get out until they let you out.
On a plane, you can't get out until they let you out.
In prison, sometimes there are riots brought on by intolerable conditions.
On a plane, sometimes there are riots brought on by intolerable conditions.
In prison, if you don't like it, tough luck.
On a plane, if you don't like it, tough luck.
In some ways, prison is better than an airplane. In prison, you can get
a college degree and make a few bucks learning a trade. With the
airlines, you pay them for the exact same treatment. And no time off
for good behavior. Top 'o the world, ma!!
We are commited to solutions for promoting airline passenger policies that forward first and foremost the safety of all passengers while not imposing unrealistic economic burdens that adversely affect airline profitability or create exhorbitant ticket price increases.
All American air carriers shall abide by the following standards to ensure the safety, security and comfort of their passengers:
Establish procedures to respond to all passenger complaints within 24 hours and with appropriate resolution within 2 weeks.
Notify passengers within ten minutes of a delay of known diversions, delays and cancellations via airport overhead announcement, on aircraft announcement, and posting on airport television monitors.
Establish procedures for returning passengers to terminal gate when delays occur so that no plane sits on the tarmac for longer than three hours without connecting to a gate.
Provide for the essential needs of passengers during air- or ground-based delays of longer than 3 hours, including food, water, sanitary facilities, and access to medical attention.
Provide for the needs of disabled, elderly and special needs passengers by establishing procedures for assisting with the moving and retrieving of baggage, and the moving of passengers from one area of airport to another at all times by airline personnel.
Publish and update monthly on the company’s public web site a list of chronically delayed flights, meaning those flight delayed thirty minutes or more, at least forty percent of the time, during a single month.
Compensate “bumped” passengers or passengers delayed due to flight cancellations or postponements of over 12 hours by refund of 150% of ticket price.
The formal implementation of a Passenger Review Committee, made up of non-airline executives and employees but rather passengers and consumers – that would have the formal ability to review and investigate complaints.
Make lowest fare information, schedules and itineraries, cancellation policies and frequent flyer program requirements available in an easily accessed location and updated in real-time.
Ensure that baggage is handled without delay or injury; if baggage is lost or misplaced, the airline shall notify customer of baggage status within 12 hours and provide compensation equal to current market value of baggage and its contents.
Require that these rights apply equally to all airline code-share partners including international partners.