You will get an answering machine and instructions for what to do when stranded. We will answer your questions to the best of our ability about other issues. If your baggage is lost, unfortunately the airlines end up selling your bags at http://www.unclaimedbaggage.com/ . You can go there to view your precious items. It this bothers you CALL YOUR CONGRESSMAN AND ASK THEM TO INCLUDE OUR BAGGAGE CLAUSE IN THE BILL. At this point our baggage clause has been ignored by Congress.
We are here for you. We will do our best. We are a non-profit and need your donations in order to keep afloat. Airline miles, cash (every dollar helps), hotel points etc.
Your Fearless Leader,
Kate Hanni, Founder
CAPBOR
Thursday, July 5, 2007
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4 comments:
How about pushing for shipping of luggage ahead of time in our airlines? I still can't believe this has not taken off sooner. Lots of companies out there and the prices are coming down. 3-day delivery about as equivalent as getting charged the extra $25.00 if your over 50 pounds and some airlines restrict less than that. Less bags in airports and airplanes means less delays (check-in, security, airplane loading, baggage carrousel's) means better security, means less weight on the airlines, means less fuel, means less stress, means more enjoyable travel, means possibly lowering ticket costs ect. The amount of bags carried and people are not getting smaller the delays will continue to get worse. Passenger Bill of Rights is great but lets talk about future solutions to help achieve them.
http://www.usaluggageexpress.com/
http://www.virtualbellhop.com/
i was stranded in the march break east coast storm, to show my displeasure i designed a t-shirt which i would be pleased to show you if you e-mail me back. air travel is somewhat like bruclle's cough medicine, or it's becoming like it, you hate it but it works most of the time. andy jamieson
I've been stuck for hours before. The airlines need to be held accountable for sure.
Congratulations for getting much needed and elusive exposure for this important issue.
Most folks don't realize that the airplane becomes a prison once you are seated. You can actually be put into federal prison for trying to get off a plane once it leaves the gangplank.
The only problem I see is that we can also be put in jail or prison for not following the orders of "flight attendants". So I have to wonder if we'll ever get our phone call in when we really need it -when we're actually stranded!
Anyone know of a service that let's us call the police when they hold us captive on the tarmack?
I think if we're held for more than an hour on the runway without taking off, we should all be given a refund. Two hours, a refund and a second free flight worth an equal amount. If the wait on the tarmack takes longer than the estimated flight time (over two hours), we should get three hours or more and we should get twenty (20) free tickets and a bus ride back to the terminal.
When we ride buses we can always get off. When we take a ship we can always swim. When we're stuck in an airplane, we're forced to breathe recycled air with limited supplies.
If you work for the airlines you might want to consider writing your apologies here too. After all, you apparently have no problem exercising your power on passengers or accepting your job duties when you accept your job. At least with the Police most of us understand that we can legally be held captive.
How about a note on the tickets and on all your signage that reads, "We may hold you captive without food or drink for as long as we want."
Okay, thanks for at least giving me a place to rant... :)
If I've offended anyone in the air travel industry, we're still not even. I owe you a lifetime of rants like this and I'm committed to doing so. If I ever get to vote you off-the-island, you bet I will.
I like the "pushing for shipping of luggage ahead of time" idea.
This is really popular in other countries where the passenger's security is considered more important to the airline's themselves.
Anyone know the law that says we can go to jail for not listening to flight attendants?
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